COLLECTION OF INFORMATION
In order to use the Roof Signs website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by us is collected via correspondence from you or your company. This may be via the telephone, email, mail, or directly through our website.
USE OF COLLECTION OF INFORMATION
Any details collected from Roof Signs customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at email@example.com.
How do you get my consent?
As per the Terms and Conditions outlined and when you provide us with personal information to complete a transaction using one of our payments options to purchase a product, we imply that you consent to our collecting it and using it for that specific reason only.
HOW DO I WITHDRAW MY CONSENT
If at any time that you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org.
We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
TRANSACTIONS & SECURITY
Roof Signs use the Stripe Payment Gateway for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Stripe gateway are secured payments. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by or any outside party. All transactions are performed under a secure 128 Bit SSL Certificate.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
We are committed to ensuring that your information is secure. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a 128bit encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow best practices and legal requirements and implement additional generally accepted industry standards.
A cookie is a very small text file that a website saves to your computer’s hard disk to store information that you provide about yourself or to store your preferences. Cookies are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the clients’ computer.
Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
There is a lot of concern about privacy and security on the internet. Cookies do not in themselves present a threat to privacy. A cookie in no way gives us access to your computer or any information whatsoever about you, other than the data you choose to share with us. You can choose to accept or decline cookies through your browser however, this may prevent you from taking full advantage of the website
If our store is acquired, merged or affiliated with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
REFUNDS & CANCELLATION
Defective goods should be returned to the Company at the Buyer’s expense, along with original packaging and a copy of the original invoice. The Company may replace, repair or issue a credit note at its own discretion.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, simply contact us at email@example.com.